2017 Buick Enclave Leather AWD

I have bought 9 cars from here and will still keep buying from Pilson's and keep recommending my friends to buy from them. Chris Whitley @ Pilson Ford is my guy. Chris goes above and beyond in every way, by the way Chris Tamales going your way from my aunt. 1st of all, Best customer service I have ever received. I buy my cars at Pilson's and nowhere else. prosses is very easy and fast. when you have found your dream car and are ready to sign, Chris will take you to Jason also a great guy he will offer you the best warranty available. Jason will ask you before you make that decision on getting into your dream car so when it comes to repairing your car you don't have to pay that money that cost to fix a car now days. these cars are machines like any other machines, if the car that you bought has mechanical issues this is not the car lots fault if you happen to get a car with issues that is why we get warranty on our cars. it is better to have it and not needing it, than needing it and not having it. when it comes to the Ford service team (Misty and her team) they will take care of you with any questions or info that you need. when they finish working on your car they will call you or text you to give you the diagnose of your car. Me as a Mexican I can assure you that they make us feel welcome, I have sent over 50 people and all of them are extremally satisfied all Hispanic none have ever complained to me nor stated anything negative of the Pilson's team. this place is family ran; the owner Jamie Pilson is normally walking around the Car lot as well.

If it's Pilson it's possible! Their slogan is fitting. I found a car online that seemed to good to be true located at Pilson Charleston. I set up an appointment to go check the car out and when I arrived I was greeted by Brian, who ultimately got me in my car. Brian was pretty cool and not to pushy when I said No! He got me a better lower rate than what I had come already pre approved for and after purchase he helped me set up all the features in the car to my preference. I did end up hearing a loud whistling nose when I hit the breaks after I got my car home, took it back to Pilson and Josh in the service department with the best customer service ever, got me right right away! My car been driving beautifully and no more whistling. I live a little more than a hour away but I will gladly drive there for my car needs, period! I HIGHLY recommend them if you are looking to purchase or service your car, you can't lose cause if it's Pilson it's possible!

So far so good. I was fortunate enough to have a friend who introduced me to Dave Cox. He was a very easy going and made me feel good about my purchase. Even though I was buying a Ford product and he deals mainly with the Dodge and Jeep part, he was very knowledgeable about my car. What he wasn't sure about, he found out for me. I've had a small issue with a window seal. Collin Richey has been my service advisor. He helped me get that fixed with no difficulty. It probably doesn't hurt that he owns the same kind of vehicle that I purchased. I can't see any reason for a person looking for a vehicle not to go here.