2023 Acura RDX Technology Package

We had a really positive experience buying a Volvo at Jackson automotive group. The biggest reason we loved our purchasing process is because of Michael Lawrence. If you are lucky enough to have him as your sales representative, you can know you will be so well taken care of. We had to complete 90% of this transaction over the phone since we live 3 hours away and that can have its challenges, especially when you are an over researcher like me ????. I am not an easy client and Michael was a trooper! Michael worked so hard to make sure all of my questions were answered (and there were a lot of them ????) and ensure we were comfortable as we moved through the process. He did all of this not knowing if we were even going to complete the purchase because we had never seen the car. He was truly amazing and I can’t thank him enough. When I was concerned about something, he found a way to alleviate my concerns with outside the box thinking. He involved others when he didn’t know the answers and escalated things appropriately. He is an asset to the sales team and you would be lucky to have him on your side through the purchasing process. :)

Michael was amazing to work with! We stopped in without an appointment to see a vehicle late in the afternoon. Never did I feel rushed, even though I knew it was close to closing. He was knowledgeable about the vehicle and warranty. We had to wait a few days to purchase, and Michael stayed in contact without being pushy or "car salesman" like. When we were set, he had everything together upon our arrival to finish up the sale quickly and the vehicle ready to go. Plus, he is a heck of a nice guy. No doubt would recommend and purchase again in the future!!

Excellent vehicle for the best price around. Yersha was extremely courteous and offered full service on the sale. They went above and beyond to make sure the car was perfect