2019 Acura RDX Advance Package

We recently purchased a L/Certified Used Car from Lexus of Valencia and the purchase was painless and wonderful. Our salesperson "Anna" was wonderful. Very friendly and knowledgeable. As soon as we sat down at her desk to talk to her, she offered us water and cookies. We purchased a lease return Lexus NX 300 F Sport. Love the car! Anna was able to answer all my questions about the car without a problem (and I ask lots of questions). The finance person (I forgot his name) was also very good. He was friendly and efficient. He was able to get a better interest rate than I expected, so lower payments! That's always a good thing. Buying a car is always an expensive thing now-a-days, but dealing with Lexus of Valencia was wonderful! Definitely recommend them!!

Stopped by dealership on the way home from a family holiday. Mo was the first to greet us and was very accommodating. We told him we wanted to look at what they had on the lot that fit our requirements. He immediately looked at their inventory and advised what they had for us to view in the color we were interested. After going back back and forth with what options I was interested in and the price with general manager who came to assist Mo , we were interested in purchasing. The general manager blamed Mo for certain processes which I felt were unwarranted. Mo was very helpful and accommodating. Once we had agreed on a price and wanted to go through with the purchase with this vehicle, I checked on the extended warranty time along with other options that were listed next to the sticker, which I thought the general mgr said was included in the agreed purchase price At this point I was informed that the options were not included in the price agreed upon. I was very irritated and advised Mo, we were not going to purchase vehicle and walked out the door. Mo came out to us and spoke to us in a manner that I was willing to listen. At this point I was uncertain as to whether I was duped into thinking the options were included or if I was mistaken. Mo was sincere and I decided to ho ahead with the purchase. I did request something extra due to the misunderstanding which the general mgr agreed to give me something extra. All in all I would recommend anyone looking for a car to request Mo. Since the purchase, Mo has returned all my texts and phone calls. For questions he couldn’t answer he would get back to me with the answers in a reasonable time frame Stewart