2021 Acura RDX SH-AWD

Purchased a 2020 Jeep Grand Cherokee last year and at the time the car was so mint it still had some of the new car smell! Never any issues with it and it's still running great. Reasonably priced and a smooth, no headaches transaction. When it's time next for another vehicle I"ll definitely be reaching out to Jim!

Best customer service ever! Jim is passionate about cars and he is passionate about customer service! Jim offered to meet my bus from Boston and pick me up at Salem, NH, which is just a few miles from his showroom. Jim is very knowledgeable about cars and very honest and transparent in his business dealings. After agreeing on a price, Jim drove me to the insurance company to obtain plates and registration, then to a station to obtain my MA inspection sticker. And on top of that – the car came with a FULL tank of gas! I have never had such a smooth car-buying experience! I found Jim to be a man of integrity and an honest businessman, willing to do what it takes to make the customer happy! I would not hesitate to purchase another car from Jim!

I contacted Jim Smith after finding a car I was looking for in the Tristate Auto Group listings. He responded in minutes and i was able to schedule a test drive that afternoon. We arrived and were greeted like old friends. The car was ready and exactly as described. After the test drive he gave a tour of their facilities, which is very impressive. The car was worth every penny of the asking price and I was surprised to learn there were no additional fees to consider such as documentation. This was the easiest and quickest experience we have had at a car dealership. We will be checking here first for our next purchase.