2023 Acura RDX Technology Package SH-AWD

I recently had a fantastic experience with Larry H. Miller Honda's service department. From the moment I called to make an appointment, the staff demonstrated understanding and concern for the safety issues I was facing. I was impressed to secure an appointment for the very next day. When I dropped off my car in the morning, they even offered me a complimentary Uber ride to work. Shortly after, I received text updates on how to reach the person in charge of my vehicle, and they promptly responded to all my inquiries. Once the work was completed, I received a phone call, and they offered me another ride from work to the service center. When I arrived, my car was in safe working order. Every person I interacted with was friendly, respectful, and knowledgeable. While I was initially worried about the cost, I not only drove off in a safe vehicle but also gained peace of mind knowing that Larry H. Miller is genuinely focused on customer satisfaction rather than just making money. I highly recommend them.

Exceptional Service from Brad, Brad went above and beyond to provide exceptional service when we took our car in for maintenance. We encountered an unexpected issue while rushing to take our kids to school, and upon contacting the service department, Brad immediately assured us to bring it in. True to his word, we arrived at the dealership in less than 15 minutes, and Brad wasted no time in attending to our car. Impressively, Brad made a promise to have our car ready by the time we needed to pick up our children from school and drive them to their various after-school activities. Despite our initial expectation of waiting for approximately 6 hours, Brad exceeded our hopes and called us before lunch to inform us that our car was ready for pick-up. In addition to the promptness of the service, the price charged by Brad was fair, reflecting his commitment to customer satisfaction. His outstanding level of care and attention to detail truly stood out during our entire experience. Thanks to Brad's expertise and dedication, we were able to collect our kids on time, feeling grateful and confident in the exceptional service we received.

Juan, he is a great guy. Brought my friend down to get her first car ever. Juan is patient and gave us alot of time to go over paperwork/insurance. He's was wonderful with my 2 toddlers I brought. Even the other staff around us were kind.