if you're looking to for excellent customer service when buying a new or used car then head over yo bill Cole and ask for Debbie cook! she is amazing with people and so very helpful in finding just what you are looking for! couldn't ask for a better person in my opinion

Worth the drive!! Great deal, and great service. Bought from new Ford lot, however Bebo waited on us from Nissan lot. He was great as was all the guys, did not get all their names which I do regret because they were very deserving of being mentioned. We drove everything and was all over the place with our needs but finally it all came together and there whole team made it happen.

I went to look for a car at Bill Cole Auto Mall used Cars and Terrell Ethel was my sales person and he was awesome. He had such a great and caring attitude. You better keep him! Thank y'all

Fair, they will work with you ! Ask for Debbie Cook! She is the best..straight shooter! She won't lead you wrong. She makes you comfortable and won't pressure you.

We bought a Honda HRV from here a little over a month ago. Machaela (sales lady) and Josh (finance guy) were awesome to work with! We arrived about a half hour before they closed and they worked with us to buy our daughter this little beauty! We never felt rushed, even though they were closing and stayed 2 hours after they closed to get us squared away! We don’t live in Ashland but drive there on a whim and we are glad we did! We also got the correct state license plate roughly a week later! We have received multiple calls from Machaela checking on us and she even called to tell my husband Happy Birthday on his actual birthday! Even though we don’t live in KY, the next car we buy we will get it from there!