2012 Toyota Sienna

I recently had an outstanding experience at Cherokee County Toyota and wanted to share my positive feedback. From start to finish, the customer service I received was exceptional. Tom Jordan, the sales representative, was incredibly helpful and knowledgeable. He listened to my preferences and guided me through the process of finding the perfect car for me. Additionally, Logan, the sales manager, was also fantastic to work with. He ensured that all my needs were met and that I was completely satisfied with my purchase. Together, Tom and Logan made the car-buying experience smooth and enjoyable. Cherokee County Toyota went above and beyond to provide me with the exact car I wanted, and I couldn't be happier with my decision. I highly recommend this dealership for their great customer service and professionalism.

We loved working with Nestor and his team to find our Grand Highlander. He is the most genuine and honest salesman we’ve ever dealt with. The negotiation process was easy. Thanks to Cherokee County Toyota for our new family car!

We dread the car buying process - we hate it more than anything in the world… the thing we hate most is to walk away with a “fair” deal but bruised and soul sucked out of our existence. NONE OF THESE things happened while working with Logan and Tom From Cherokee County Toyota. In fact, the completely opposite happened and the entire experience convinced us there is a better way (the Cherokee Toyota way) and the 40min is worth the drive. We had a direct convo up front, a couple of emails and questions on what we needed/wanted and pricing, we confirmed with a deposit, and 2x a week email updates. The car was delivered and we showed up… after a final test drive, we talked finances and boom. We were done. Did we get $20k off the car we wanted? No. But did we get taken? Absolutely not. We got a fair deal, with a super easy and straight forward process and the kids even said, “that’s it? We’re done here?” ???? A couple of additional small details that mattered to us as customers beyond the no pressure sales process: 1. The Cherokee Toyota family is interesting - I did an “all call” for the car we wanted and accidentally stumbled upon their sister dealer… when I shared we had our deposit down, the Cobb country respectfully bowed out and said let us know if you change your mind and want to come to a closer dealer, let us know. ???? 2. As a woman trying to navigate this space I hate it less than my husband but dread it and Logan + Tom were completely professional, respectful and not one millisecond did I sense any sort of you know… that stuff ???? 3. Tom is a great sales guy - he’s got a great sense of humor, engaging, and knows his stuff. He took the time to explain the car, the process, all of it even though it was already a done deal. He could have shuffled us out of there but he’s here to build relationships - I know he’s for his eyes on our next purchase ;-). The small moment that stood out to me was when he respectlly asked, “mind of if I reach over to the dash and show you those controls?” Someone understands personal space and boundaries! We will for sure come back, even if it’s 30+ minutes past 10 other dealers.