2022 BMW X3 sDrive30i

I had to replace the back rim on my 2022 X4 due to curb rash. Bryan was very helpful with the initial call and follow up. Text to give me advice on estimate, length of repair and availability of the wheel. From the day of the call to the actual Delivery of the wheel took only a few days and I was able to take it in the following day and they were able to replace the wheel realign the wheel and do some overall systems check. A wonderful perk-they provided complimentary Lyft To & Fro from BMW. If you’re in Palm Springs and need your BMW service, I would highly recommend Palm Springs BMW and look for Bryan.

Sraff were friendly, helpful and well-informed. Paul Steiding was helpful throughout the process, stayed in touch, provided the necessary info and coordinated the logistics to ensure that I Gary Watson was kind enough to pick me up from the airport and drive my car to the AZ border so that I could possession.

Like many , my circumstances in buying a car were far from ordinary. For BMW Palm Springs , to even consider me as a prospect was daunting . But they did ! Despite technology, and its ability to do great things . The human touch was required in a big way in my case , supported by technology ,not the reversed way that we often see these days . Within a week of superlative communication , starting with the sales consultant , Orlando and ending with the Finance Manager Gilbert I am in a Certified BMW ! The effort to get financing , decent car insurance and delivery of the car to my abode in Los Angeles , where I am a resident is truly brilliant sales man ship to operational efficiency . Transparency, communication , the right product and no misleading information ever occurred . Be clear and frank with them and Palm Springs BMW will deliver . In my 35 years of owning different luxury cars this was by far the best experience . It was human , gracious , communicative and far from the stale days of the typical car sales person . So I end by saying congratulations to you Orlando ,Gilbert and all the behind the scene operational people at Palm Springs BMW .????????