2023 BMW X3 xDrive30i

My family was in town from Colombia. I wanted to get my soon to be father-in-law a gift since he LOVES all things BMW. Entered the main showroom and was greeted well, and get welcomed. Thankful for a great staff here. Special shoutout to Luis in the Parts Department and Boutique. He helped me pick out gifts that my family loved.

I have never been more impressed with the service that I received from my service advisor Jorge Ghiggia at Ray Catena BMW of Westchester. He is super responsive! He provides superior service whether it's sending an email or returning a phone call. It's a guarantee that Jorge will get back to me expeditiously. I never have to question Jorge overselling me or offering me more than what is needed. If Jorge says it needs to be done, I fully trust him and I get it done, No questions asked! Jorge is fully trustworthy and honest. I have had good experiences with other dealerships but no experience has come close to beating Jorge's extraordinary service.

I have purchased 2 minis here and have only serviced my cars with them. I have always received outstanding service. Jorge Ghiggia has helped me many times over the years and provides nothing but exceptional service. It’s a pleasure working with him! My countryman has driven across country twice and it rides perfectly!!