2021 BMW X3 M40i

Have nothing but great things to say about my experience with this dealership. Anytime purchasing a vehicle from out of state, it can be difficult, take an exorbitant amount of extra time or just overall be a complete nightmare. This was NOT the case. I worked with Francisco and he was a BREEZE to deal with. He was very polite, professional, transparent and timely. Not only were negotiations quick and easy, Francisco was kind enough to throw in some extra requested goodies! I also worked with finance manager, Ambur. She was also wonderful to work with and especially being out of state, had to coordinate with overnighting, signing and sending back paperwork. From start to finish, it was seamless and pain free. Even to the very end when the deal was already done and dealership could have said, “okay, we’ve done our part and deal is done, onto the next customers.” Francisco was off the day the transporter arrived to pick up the vehicle. Nonetheless, on his day off, Francisco communicated with me and his fellow salesman at the dealership to ensure vehicle was ready for pickup when the transporter arrived. It was a pleasure working with Francisco and Ambur! What could have been a difficult process was actually enjoyable and an absolute breeze. This vehicle purchase was a surprise gift for my wife, so there was the added pressure of “wanting it to be perfect and without issues” and this dealership delivered on that 100%! This was our first BMW (I’m an Audi and Porsche guy) and it certainly will not be our last. My wife absolutely loves her 2022 X3 M Comp and when we’re ready to get our next BMW, you already know I’ll be reaching out to Francisco first to see if he has what we want or if he can at least get it.

We can’t thank James Bullard enough for his BMW expertise this past week! We went into BMW NWA- Bentonville on Saturday and James was able to find the exact BMW X3 that we wanted. The color, the interior, and it has all the bells and whistles! James made this process easy for us. I would highly recommend James and his 17 years of BMW selling experience to anyone! Not only was he friendly and allowed us to ask all the questions, he treats you like a friend. We appreciated all of his feedback, information, and quality service. I know that in the future, he will be my go to guy for questions on my new ride and the business card I hand to friends and family when they are looking to upgrade! Thank you so much! Scott and Jenna Hays

Amazing staff and service. They went above and beyond, staying almost 2 hours after closing to finish the deal. Shoutout to Francisco Mijares, the finance manager, and everyone who stayed when they could've went home and enjoyed a Friday evening. Hats off to a great dealership with excellent customer-centric experience.