2020 Kia Sorento EX V6 AT 4WD

We went to Tanner Nissan AFTER going to Hyundai Chevrolet, where the salesman had been condescending and insincere. At Tanner, Aaron Senn was friendly and accommodating but not pushy. He was knowledgeable and direct. He made the car buying process easy and simple without stress, pressure, or awkward insincerity. I'm happy I was able to buy a car from Aaron.

My lease was coming to an end and we got a call from Todd Swedberg, our sales consultant. I had planned to buy my lease because Rogues are Awesome! When we got there, Todd had done all the numbers for a 23 Rogue that I could not resist. No games, no fast talk, just genuine conversation. I wanted a red Rogue and they looked all over the state to try to find my color. I ended up buying a white pearl Rogue with light interior, moonroof, and all the extras I wanted. Everyone we worked with at Tanner Nissan gave us excellent service. When we went to pick up our Rogue, Todd helped us get our phones synced and went over all the ‘bells and whistles’. We are very pleased with the service and our beautiful Rogue. It keeps us coming back. We have done much business with Tanner Nissan.

I came in for a routine oil change and tire rotation. As a part of the total system check done as a part of a routine maintenance, it was discovered that the battery was not charging correctly. Since I bought the car new 6 months ago, I was surprised. On reflection, I had noticed that the engine was slower to turn over than I might expect for a new car. Upon further testing, it was determined that the battery was not performing as it should and a new one was replaced under warranty. I was, however, dismayed at the length of time it took to get approval from Nissan Corporate to replace the battery. Something that straight forward should have been done immediately, not almost 6 hours later. Tanner Nissan did provide a ride to and from a local destination, so I wasn't stuck at the dealership that entire time. I appreciate that.