2021 Kia Sorento S AT

Purchasing a car here was one of the better experiences I’ve ever had. The sales manager, Eddie Chavez, was outstanding. Patient with all of my questions, helpful, and went above and beyond normal service standards. The finance manager, John Cooper, was fantastic too! Explained everything thoroughly, without being pushy or trying to oversell me. My overall shopping experience was exceptional and I would highly recommend purchasing here!

Exceptional Service Experience at Concord Chevrolet I recently had the pleasure of working with service advisor Rodney Phelps and shop foreman Noah at Concord Chevrolet, and I must say, they exceeded all my expectations. My experience with them while servicing my Uplander minivan was nothing short of exceptional. From the moment I arrived at the dealership, Rodney greeted me with a warm and welcoming attitude. He listened attentively to my concerns about my minivan and ensured that all my questions were thoroughly addressed. Rodney’s professionalism and knowledge instilled a sense of trust and confidence in me right from the start. Furthermore, Noah, the shop foreman, demonstrated an impressive level of expertise and proficiency in diagnosing and resolving the issues with my minivan. He efficiently coordinated the necessary repairs and kept me informed throughout the process. Noah’s attention to detail and commitment to delivering high-quality service were truly commendable. Together, Rodney and Noah formed a dynamic team that provided me with a seamless service experience. Not only did they address the issues with my minivan promptly, but they also went above and beyond to ensure that I was satisfied with the results. Their dedication to customer satisfaction was evident in every interaction I had with them. Overall, my experience with Rodney Phelps and Noah at Concord Chevrolet was outstanding. Their professionalism, expertise, and commitment to excellence set a benchmark for customer service in the automotive industry. I would highly recommend their services to anyone in need of vehicle maintenance or repairs. Kudos to Rodney and Noah for a job well done!

Service Dept was busy and short staffed , But Rodney Phelps was attentive, friendly, and did what was necessary to get me out in a reasonable amount of time. Rodney gave great customer service and listened to my needs. I can see this dealership is managed by a true servant leader, it shows in the happy and engaged team at Concrd Chevrolet.