2020 Tesla Model X Performance

I wanted to take a moment to acknowledge Tony Yuan, my BMW Sales Representative. He is the Best! This is the second BMW I bought from him. He took excellent care of me the first time and I made sure to only work with him for my second purchase. He provided excellent customer service and went above and beyond. He got me the best trade in value possible and made sure my purchase was smooth. He is professional, personable, honest and an overall nice man! He is great to work with and has been with BMW Concord for years. I highly recommend Tony, you will not be disappointed! He exceeded my expectations. I also appreciated Zack Lee, the sales manager who provided excellent customer service and made sure to offer me BMW loyalty options. Tony Yuan, Zack Lee and BMW Concord is a first class operation and experience! I love my new BMW X3 M40i, very fun to drive!

Thank you, Lena, for helping me get my first BMW car. All the way from San Rafael, I went to all the BMW dealerships in this area; this is the best one of all of them. Lena gave me good help; she is very responsive, helpful, nice, and professional. Thank you again, Lena, for everything you did for me. I'm really satisfied with the customer service. Keep up the good work.

We had a great experience at BMW Concord in purchasing our i5. Christian, our portfolio manager was excellent. He answered all of our questions, was very engaging, and professional. He was patient, worked diligently to find us the vehicle that met our wishes. No pressure whatsoever. The staff at Concord BMW were great. We also plan on having our vehicle service performed at Concord BMW as they have staff that are experts in all of their line of EVs. Thank you Christian for an awesome experience! Jim and Michelle C.