2021 Tesla Model Y Standard Range

The wait was Very long for a State vehicle inspection. The service personnel were very kind and kept me updated on my vehicle. After an hour and 45 min they called me and I ask them if I could also have a wash and vacuum and they said they could absolutely do that for me and did it for free for making me wait so long. As a long time customer I deeply appreciate their hard work and Aloha. It made the waiting much easier and made me feel more at home. Mahalo and Aloha!!

This place in Waipio is the best!! Go see Tommy Chun-Ming..he's the Salesman of the Year for a reason! Or his Boss, Royce...they are so helpful and honest and they know their inventory! It was so easy to work with them! Honest Salesman....you'll find them here at Nissan!

Edit: A couple weeks later I realized the passenger door lock didn’t work. So if I lock the car with the alarm on you can still open the passenger side. Alarm goes off (thankfully), but it’s annoying when you go to open that door first and forget it’s unlocked and alarm is on. They called to ask how the car is, and when I told them that they said “at least the alarm works.” Since it’s not a huge thing it’d have been nice if they offered a courtesy fix or something. ORIGINAL REVIEW: Great experience!! Customer service was top notch. Both Tracie & Scott were friendly, knowledgeable, and easy to work with. I told them my options and they worked with me and my family to get us what we needed. There's a reason this place has high ratings. Keep up the great work guys! Side note, they can get SLAMMED so I suggest make an appt ahead of time (thankfully I did).