2024 BMW XM -

Excellent service! Salesman Jackson Morgan made our experience easy and enjoyable. Gino, in the Finance Department, was easy to work with as well. Overall a great place to buy a high end used car.

This dealer addressed all my questions and concerned, especially for me being on the West Coast, in a timely and professional manner. If the primary contact was away, their office personnel were ready to follow up on my inquiry in that person’s absence. They sought out a shipping quote in minimal time. Additional questions I had were met with clear and concise language to ensure all parties had the same understanding. Best of luck on your future purchase from this company.

North Bay has no haggle pricing. They dealer gave me a decent price for my trade in and offeree reasonable financing. Now let's talk about the sales staff. Justin went above and beyond making the sales process as easy as possible. He responded to every one of my emails within 2 busiess hours and kept me updated on the process. He performed tasks outside of his job description in order to make sure everything was done right and on time. I was a little hesitant buying a used Audi outside of a dealership however, the concerts were clearly unfounded. Outside of a basic service, North Bay replaced brakes and tires on the car I purchased even though it was a very low mile used car.