2023 BMW XM -

I contacted Mr. Hill, Sales Mgr. and asked him questions regarding a 7 Series that was advertised. He politely answered all my questions before making a 400 mile round trip to see the car. He assigned Yon as the salesman to assist me. He also was very polite and professional in arranging a trade-in quote. We came to an agreement and the next day I made the trip. Everything was just as he had told me. When we went for the test drive, Yon took his time in showing us all the features and how they worked. He introduced me to John in finance to complete the paperwork. He, too, was very personable and professional. Everything was 5-Stars from the beginning to the end. Not to mention the car drove like a dream over the 200 mile trip back home.

I had an excellent experience working with Christine. I really wanted a car that I saw online in Atlanta and she was able to transfer the vehicle to Chattanooga seamlessly. She provided so much information to me throughout the process, was never pushy, and made things easier than I anticipated. I plan to keep this car until the wheels fall off, but when it is time to buy a new one, I hope to work with her again.

I’ve been searching for a BMW M3 without markups for a few months now. Fortunately, Chris at BMW of Chattanooga was able to secure an allocation for me. John was the salesperson who walked me through the rest of the process, He addressed all my questions and concerns about the car throughout the entire process (couple of months for the vehicle to be produced and delivered) On the day of picking up the car, the whole experience was seamless and easy. I showed up, signed some documents, and the team walked me through the car to show me all the features I didn’t know. Thanks again to the entire team at BMW Chattanooga, especially John and Chris for the experience and the car. I included some pictures I took the day after as proof of 10/10 satisfaction :D