2020 BMW X3 M Competition

PLEASANT and REFRESHING SURPRISE in one of the most frustrating things I have to do as a consumer, shop for a new vehicle. I’ve bought many vehicles throughout my years, dealt with many types of sales personnel and teams. By far, one of the best experiences when trying to purchase a new vehicle. The sales person, Austin, came out to great me after allowing me to walk the line of vehicles. I’ve had experience where no one even bothered to come outside and acknowledge me. As well as, times when I can’t even take the time to look at the vehicles without someone immediately starting to sell me. No feeling suffocated and pressured here. After answering a few of my questions, educating me on some features and showing me the 2 vehicles, I was able to do my test drive. We talked about my vehicle, Austin’s Sales Manager, Steven Moore, explained their offer and gave me valid points as to why their offer. Not once during their discovery of my needs/wants and motivation to purchase process , did I feel not being listened to and my concerns not acknowledged. The application process was simple and fast. The finance manager, Piotr Zelaskowski, genuinely tried to get me the best interest deal possible to fit my goals and finances. This is something that I’ve always felt most finance people never do. Usually I feel that I have to fight back and forth with the entire sales team and finance department, to get a fare deal. Gunn Buick GMC was a refreshing 180 degree turn from the usual car buying experience. Never pushy and tying to steer me into a purchase at all cost to me and of my financials. Thank you to the Gunn Team, I appreciate the great shopping experience even though this time, it didn’t work out . I certainly highly recommend Gunn BUICK GMC based on my own personal experience and hope to be able to get a deal as soon as the numbers work for me and Gunn.

The salesman was very respectful and courteous, and very knowledgeable of his inventory. He quickly found the vehicle we wanted, and the test drive was great. We quickly agreed on the trade and price of the new vehicle. The finance person was well organized and we went through finance quickly. The hole experience was the best we have ever had when buying a vehicle.

Amazing customer care! They made me at ease choosing a vehicle. I didn’t feel pressured on choosing a vehicle. From the salesman Mr. Soto to theThe finance department Peter Zelaskowski They all did a great job on making this a positive experience.