2024 Mazda CX-50 2.5 S SELECT

Even though I didn't end up purchasing. Isaiah at Hall Mazda was so accommodating, kind, patient, and helpful. From contacting me when the model I was considering was restocked, to sending videos of the cars, providing me with comparable models, and so much more. Anyone I know interested in a Mazda or a used car being sold at their lot, I'll recommend Isaiah at Hall Mazda. Thanks again.

Even though we ended up not purchasing from Hall Mazda, our experience with them was outstanding! Vickey and Robert were our team, and it was a pleasure from start to finish. Not only was there a wonderful lack of pressure, games or tactics, Robert was *incredible* to test drive with. He knew so, so much about the vehicle, and had me astonished with what he was able to show us. I ended up in a car that was a better fit for me, but would not hesitate to recommend Hall Mazda to anyone!

This review is specifically for the service department. I have utilized Hall the last four years since the purchase of my car at Hall Mazda. Appointments are easy to schedule and typically you can get an appointment within a day on standard oil changes. The service advisor I most often deal with is Jolynn who is phenomenal! The service manager Kamal also is excellent! He is very involved in the frontline with his advisors. Also from service standpoint the young man who shuttles drivers is so friendly. I've had one very large service covered under warranty during parts supply shortages of 2022. They really shined and kept me updated over three weeks. The extended warranty I purchased covered 100%. Recently I had another issue that my extended warranty covered. The purchase of these were much more valuable than expected. Hall treated me so well, no hassles. The waiting area is comfortable. They offer bottle water and coffee. Customers receive updates through their text system that effective. Checkouts are quick and each service you earn points that convert to cash to use on future service. Often a free oil changes. The one area I would love to see added are car washes upon delivery after service. Their competition does it. I'm thrilled that I can recommend Hall Mazda with a full 5 stars.