2025 Rivian R1S Ascend Tri Max

I'm not one to write reviews - in fact this is my first Google review. I want to especially thank Elias for dealing with my hustle and making a deal work. There are few dealers that I have dealt with that have gone to the lengths that this particular dealership went to to make sure that I was happy and satisfied with my vehicle. Not only that, even though I can be very abrasive and aggressive they gave me a great deal on my trade. I am over the moon happy with my car, it was shipped almost 2,000 mi and in better condition than I expected - mint. I can only give praise to the dealership and anybody looking to work with them. They are communicative, easy to work with, and it's not the typical dealership experience where you're getting hustled. I want to thank Elias and the entire team over at Santa Fe for their work on this.

I'm pretty loyal to my local dealership, but when they didn't have the car I needed, I went searching online. Mercedes Benz of Santa Fe had the car I wanted. I reached out to them and they were incredibly prompt and fair. I experienced absolutely no games or surprises with doing a remote transaction. They even drove the car 5 hours to meet me! Michael, Robert, and Michelle went out of their way to make this experience as easy as possible.

I live in Albuquerque but took my MB to Santa Fe because of the outrageously unacceptable service I received in ABQ and the hostility of their service manager and rep. In contrast to the disastrous ABQ shop, the Santa Fe Mercedes dealership staff was friendly, professional, and they completed the work on-time. Santa Fe Mercedes dealership did a great job servicing my AMG and I will use them again in the future.