2025 Subaru Forester

Went for vehicle maintenance and replacement of the battery uner the lifetime battery replacement. The battery did not qualify for replacement under their warranty rules; however, after speaking with the Sales Manager and explaining our issues all winter and driving over an hour to get to their shop, he comped a battery for us. He also explained why we had the issues and recommended a trickle charger, which we did purchase. They had it in stock and were able to install it free of charge. Even though we were upset, everyone we spoke with was empathetic and respectful. We love Continental and this is why. We have the best Customer Service experience every time.

Best car buying experience I have ever had. The salesperson, Mark, was informative without being pushy. I appreciate the time the Subaru team took to defrost and pull up multiple cars for us to test out without feeling rushed. The paperwork was digital and that saved time, easy to correct errors and limited having to vocalize personal information. The building is clean and has a nice vibe, I look forward to coming in for tires and oil changes. Thank you Mark and Subaru team.

Finally took my vehicle in here and let me tell you, the level of service is outstanding! Brandyn took amazing care of us. There was a hiccup but it all got sorted out. No fuss no muss. Got to meet the main manager. Very nice gentleman. We got an almost 10k bill but hey she is my baby and it's pages of mainly cosmetic things that need to be done but they helped us understand priorities and how nothing needs to be done right now but one thing. DONE. When it's time to buy a second, I will a knocking!