2012 Honda Civic LX Auto

I recently had the pleasure of purchasing a GLE AMG 53 from Lorenzo at Mercedes-Benz of Bellevue, and I cannot speak highly enough of the outstanding service and expertise he provided throughout the entire process. He took the time to understand my specific needs and preferences, and he went above and beyond to ensure that I found the perfect car within my budget. He was able to answer all of my questions with confidence and clarity, providing valuable insights that helped me make an informed decision. Throughout the negotiation process, Lorenzo was incredibly transparent and honest, making sure that I understood all of the pricing details and options available to me. He never pressured me into making a decision and was always respectful of my time and preferences. Lorenzo's expertise, and dedication to customer service truly set him apart, and I would love to do business with him in the future if possible.

We had the opportunity to work with a salesman, Henry, at this Bellevue Mercedes Benz dealership while we were buying a car. Of course, Mercedes makes a wonderful car, and we were very impressed by this particular car’s performance, immaculate records, and the overall standards of this dealership. But we were especially impressed by Henry. He was such a pleasure to work with throughout this process. He always went the extra distance to look into a question we had, to anticipate our needs, and to go above and beyond (even so much is coming in on his day off to deliver the car to us in person). He did all of this while never being pushy and exhibiting such patience with us as we were making a decision about buying a car. Buying a car is a big decision and one that can be an intimidating process. Henry’s trustworthy demeanor and personal interest in making sure we were happy was truly exceptional. We cannot recommend him highly enough and we are very happy by the high standards of Mercedes Bellevue in hiring someone of his exceptional qualities!

I recently sold my car to Mercedes-Benz of Bellevue, and I couldn't be more impressed with the experience. Saul helped me and from start to finish, he exhibited a level of professionalism and integrity that's rare to find. First and foremost, Saul was incredibly polite and courteous. His approachable demeanor made the transaction smooth, quick and stress-free. What truly stood out was the speed and simplicity at which everything was handled by him. Despite being quick, he never rushed me or made me feel pressured. Instead, he efficiently assessed the vehicle, provided a fair evaluation, and promptly finalized the deal. This level of efficiency is a testament to his expertise and commitment to customer satisfaction.