2013 Honda Fit Auto

Great customer experience with Joe and Joel From the first interaction, both Joe and Joel were knowledgeable, helpful, and attentive. There was none of the usual car-sales pressure and they worked hard to help me find the car I wanted at the right price. The entire team made it a seamless experience and I’m very happy with my purchase.

This is my 3rd transaction with Novato Chevrolet, not including the truck my husband bought in 2018. All of my experiences here have been with electric vehicles. Traditionally I am a Toyota truck fan but when I decided to try out electric in 2018, I have not only become an EV fan, but I have also become a Chevy fan. This company seems to be trying more than anyone else to offer a truly affordable option to switch to electric. I appreciate their efforts with that! I made the switch to reduce my emissions and I couldn't be happier. The latest trend in the news suggests that Americans are "over" EV's already. I see so many on the road now so I don't think that news is an accurate representation. I have now tried out the Bolt line for 6-yrs prior to purchase and I highly recommend them! Two households I know of have purchased Bolts because they tried mine, and if everyone that has 2 cars replaced one with electric, then we may actually make a marked reduction in our emissions with vehicles. The Novato Chevy staff in particular has encouraged the electric option and been open to my focused requests in the purchase process. I have experienced dealer deals that weren't transparent or honest. The manager Jet seemed mainly concerned with transparency and my happiness with the purchase. Everyone from Joe in sales to Breeze in finance were helpful, friendly and easy-going. What has impressed me the most is how supportive everyone has been post-purchase. They could have written me off now that they made the sale but instead they've spent time answering all of my questions. Thanks everyone! Since 2018 I have been happy with this dealership and I still am today. Lisa Marie Gerhard

We had a 100% positive experience at Novato Chevrolet. I called and talked to staff at 4 Chevrolet dealerships and while everyone was nice, Riley at Novato called me the next day to say he had a couple of cars that might work for us. I was impressed with Riley’s knowledge and it was clear that he had really listened to me. We had planned to visit a nearby dealership at a later date, but because of Riley’s friendly, professional manner, we decided to drive to Novato. With Riley’s help, we bought a new Bolt EUV, and we love our new car! Riley, Juan, and the team at Novato are great. I’m not kidding, we actually had a good time with these folks! Big thank-you to Riley and the team.