2019 Mazda CX-3 Touring

Anderson Mazda is absolutely amazing! i was driving out to the Rockford airport for a flight when i hit the worlds biggest pothole and got a flat tire. I was able to put on the spare and drive to this dealer, to try and get a new tire. i was so nervous when i arrived about missing my flight and the service staff were absolutely wonderful. They reassured me that they had the tire in stock and could change it right away. They were able to complete the repair and get me back on the road. best part was i made my flight! Thank you so much!!!!!!!

I love my 2012 Mazda 5 and I have been servicing it at Anderson Mazda since then. The friendly Service Team has always been professional, expert and respectful. They diagnose and fix the problems quickly and completely. They always explain the repairs clearly, as well as which repairs are urgent and which can wait, along with estimated pricing. The waiting room is quite comfortable, but I recommend making an appointment, available online, because on certain days they are very busy. During the recent bout of dangerous negative temperatures and windchill, my car’s battery and alternator needed replacement. While driving my young wheelchair-bound daughter around the icy roads for an appointment, all of my dash lights came on!, but I drove on to Anderson knowing they would help us. In fact, they let us stay in the garage to try replacing the battery first. Then they diagnosed and finished replacing the alternator on the same day, even though they needed to hunt down a part, so that the next day we were able to drive safely to Chicago in the bitter cold for another important doctor’s appointment. On the day of the repair, they made a special shuttle service for us so I could get her home to clean diapers and her special food. Their extra trouble for us still brings tears to my eyes because it was so important to our health and safety. They were Heroes!

They were really great to buy from . Not pushy and super friendly. Service department has been great as well . Loved the video walk through of my service appointment, keep doing that !