2021 Lexus UX 200 200 FWD

Let me start by saying that the hospitality at this Mercedes dealership is second to none. From the moment you walk through the door, you're greeted with a warm "Good morning, sir/ma'am. Would you like some coffee, water, or snacks? How may we assist you?" The salesmen and employees consistently offer friendly greetings as they pass by, creating a welcoming atmosphere. The dealership itself is immaculate, with a clean, organized environment and a showroom that always shines with the latest and finest Mercedes-Benz models. However, the real highlight of our experience has been working with Michael Valdez. We first met Michael three years ago when we purchased our first Mercedes, and his service was so exceptional that we returned to him for our latest purchase. Michael is truly one of a kind. His charisma, professionalism, and genuine care for his customers set him apart from any other salesman we've encountered. He takes the time to connect on a personal level, discussing everyday life and family, which shows that he sees his clients as more than just a transaction. When it came to choosing our car, Michael listened attentively to our desires, guiding us to the perfect match without any pressure to sway our decision. The car-buying process with Michael was seamless. He was determined to ensure the numbers worked in our favor, and thanks to his efforts, we drove away in a brand new 2024 Mercedes GLS 300. We cannot thank him enough for making our car-buying experience so enjoyable and stress-free. If he's still at the dealership in three years (and not running the entire Mercedes franchise by then), we'll definitely be reaching out to him for our third purchase. Overall, Mercedes Benz of Cutler Bay dealership provides an excellent car-buying experience, and we highly recommend it to anyone in the market for a new vehicle.

We just got a lease on the EQS 450+. We were looking in many dealers the best deal, and I talked to Yeison over the phone, made an appointment immediately and we got the best deal possible after shopping around in many others. Yeison was very diligent, honest, efficient and super straightforward. Totally recommend talking to Yeison Lopez.

Thank you very much for making the purchase very pleasant and easy. I was spared all the usual stories and received courteous and professional treatment by Yeison Lopez and the dealer staff. Highly recommended 100%.