2019 Lexus UX 200 200 FWD

Recently purchased a new RX350h from Longo Lexus. Jerry made it a very smooth and easy process from day 1. The car I wanted wasn’t on the lot and had to be reserved. Jerry was great about walking me through the process and keeping me updated every step of the way. Come pickup day, completing paperwork was very simple and headache free. He even threw in complimentary all weather mats and a sunshade!! Highly recommend Jerry and Longo for an easy and worry free sales cycle in the future.

Came here looking to buy a new car, and Tony helped us throughout the whole process. He was very informative and enthusiastic about the car, and made us comfortable. He also spoke Mandarin, which was incredibly helpful for my family as it was the language they were most familiar with. Definitely would recommend getting a Lexus here, as the whole process was rather pain-free and simple.

Jackson L helped out with the processes and made us feel comfortable along every step of the way. Jackson is very patient and will listen to you prior to making recommendations. We're very grateful Jackson was our guide through the process. The numbers we agreed upon were good and we did not need to waste time shopping around at other locations. After driving the car for a couple days, we noticed a slight griding on the wheels. We took the car in for servicing without an appointment and we're accepted with no questions asked. David P helped me out and took care of us through the process and we ended up with a complementary loaner for a couple days. We had good communications through the entire process. We are extremely happy to be part of the Lexus family! The exceptional service we received from both Jackson L. and David P. made the entire experience enjoyable and strees-free!