2024 Buick Encore GX Preferred

To the Vice President Mr. Jose Contreras, I want to thank you for having Kevin and James at the Lexus RGV , San Juan, Texas as part of your team in making this location one of the best places to purchase a car the courtesy customer relations of Kevin’s Customer Service is excellent ! Another important Advisor department is James , took the time to having my car wash with a customer courtesy which is very convenient while I’m there. Thank you guys! The only place that needs customer support is at the coffee place , bad service and cold cookies ???? not freshly baked! Thank you ????

As a first time car buyer/owner I walked in skeptical, but I trusted my brother and sister in laws review with the quality and customer service that they received when purchasing their vehicles from this same establishment. I had the same doubts that I believe everybody must have when going into a dealership, HOWEVER! My anxiety and doubt was immediately put at ease when meeting with Carolina and Marco. Their transparency and genuine care was very refreshing and gave hope back to humanity. They were both thorough and any questions or concerns that I had they were sure to go over and answer anything even the most insignificant of things. The staff is so upbeat, friendly and welcoming that it shows that they love what they do and because of it will do what is best for their customers. You do not have to think twice, just go, you won’t regret it and you will walk away with a good quality vehicle as well as a great customer experience. BTW the taco truck they had for there clients from Pozorale had hands down one of the best tacos I’ve ever tasted!

I don’t really write reviews that often but my very honest opinion is that this dealership is definitely one of the best if not the best dealerships you will ever see, amazing people, very friendly and most importantly Not pushy salesmen/saleswomen, not to mention the exceptional service and cozy place to stay at and wait for your car to get serviced, Lexus cars on the other hand are both luxurious and comfy and honestly for the price it’s unbeatable, I recommend anyone who is looking to buy a car to at least give them a try, and I promise they won’t disappoint you. Amazing Job North Park Lexus RGV