2019 Buick Encore Preferred

One of the easiest car purchases I have made from start to finish. Started with an email to check on inventory of a car that met all of the boxes on my wishlist. Got prompt reply from Martha that the one I was asking about sold, but they had another which met all of my requirements as well. Since it was a 3 hour drive I asked what was the best deal they could give me to see if it was worth the drive. She quoted me a price that was agreeable to us. Told her we would not be able to come in for several days and understood they could not hold it but she said she would keep me updated so I did not come on Monday and take day off of work for nothing. I did not hear from her later on Sunday but was able to get update on the car from Angel when I called and he confirmed it was still there and he set an appointment time for us to come and purchase on Monday morning. Got there and test drove the car and then Angel got all of our initial paperwork done and then got us connected with Adolfo in finance who took care of us quickly and efficiently and did not pressure us on any extra add one which we appreciated as we are so used to that with others. Literally the only part of the experience that took more time than anticipated was the washing, detailing and fueling, but we killed some of that time by having lunch somewhere. All in all a really great buying experience that was worth the 3 hour drive. Thank you!

Brought my car here for an oil change. The service staff, Jason, was professional and courtesy. I had a coupon from another dealership that he honored. The showroom was clean & comfortable with free coffee for guests. Definitely recommend this dealership’s service dept.