2019 Buick Encore Preferred! Local, 2- Owner vehicle with clean Autocheck. Loaded with remote starter, rear view camera & polished aluminum wheels. Super sharp, great color combination. Its 1.4L engine gets 30 MPG!
I had lots of questions for Rafael and he had no problem answering them off the top of his head! Very knowledgeable, professional, friendly customer service. Do recommend them. My dad also got an almost brand new truck from them, in which Joe and Rafael made sure my dad got all the information beforehand!
5.0
Craig Shaver, RAA • 5 months ago
Exceptional Car Buying Experience - No Pressure, Just Pleasure!
I recently had the pleasure of purchasing a used car from North State Motors and I couldn't be happier with the entire experience. From the moment I stepped onto the lot to the final handshake, Rafael made the process smooth, stress-free, and downright enjoyable.
What stood out the most was the absence of any pressure sales tactics. Unlike other dealerships I've visited, there was no pushiness, no aggressive upselling, and no feeling of being rushed into a decision. Rafael genuinely prioritized my satisfaction over making a quick sale, creating an atmosphere that fostered trust and comfort.
Rafael was extremely knowledgeable about their inventory, patiently answering all my questions and providing valuable insights without any hint of impatience.
The negotiation process was transparent and fair, with no hidden fees or surprises. Rafael demonstrated honesty and integrity, making me feel confident in my decision to purchase from them.
The post-purchase support has also been exceptional. They went the extra mile to ensure the car was in top condition before I drove it off the lot. The level of customer service I've experienced at North State Motors has set a new standard for what I expect from a car dealership. I also received a referral to a local mechanic from Rafael who completed work on another vehicle I own at an exceptional price.
I would highly recommend North State Motors to anyone in the market for a quality used car. Their commitment to customer satisfaction, coupled with their no-pressure approach, truly sets them apart. Thank you, Rafael, for making my car buying experience a pleasure from start to finish!
5.0
Jose L. Vazquez • 2 weeks ago
Rafael did an amazing job with helping my daughter purchase a car. If you are looking for a car, hit him up. El habla español y te atiende con profesionalismo. He’ll help you out if you’re looking for a reliable car.