Starting from the first phone call with Bob, the whole car-buying experience was relaxed and easy. I had a bad experience with another dealership and was apprehensive when I came in. Bob and Annie immediately put me at ease and their customer service was above and beyond. It felt like a family environment, and I am so glad I waited to purchase a car from them. I had done my research and knew that I was getting a good deal. Will be recommending them to everyone!
5.0
mike calvillo • in the last week
Annie and bob and Matt were amazing. Helped answer answered all my questions. Very professional. They made buying a car fun and not stressful at all. Thank you all again!!
5.0
Adam Warren • 2 months ago
My wife and I just purchased a pre-owned Honda from El Cajon Mitsubishi and the experience was an excellent one.
This process all started with a phone call to Bob on a Saturday, who couldn't have been more helpful. Bob continued to help us out on Sunday with friendly, very straightforward pricing/negotiation. My wife and I really felt like we made a personal connection with Bob, and needless to say, we would do business with Bob again in a heartbeat!
Once we were ready to buy, Annie took care of us. There were a few non-standard aspects to trading my wife's car in, but Annie was there with outside-of-the-box thinking to make the process quick and smooth. I very much appreciate Annie's hard work and dedication to making the transaction smooth for us.
Overall, I was very happy with our buying experience, and would purchase another vehicle from El Cajon Mitsubishi!