2019 Buick Encore Preferred

5 stars for Sales and Service We've always had positive experiences when this was Axelrod and even now that Spitzer has taken over. We did have an issue with the finance office on our recent lease buyout, due to a misleading F&I guy. We were able to resolve the issue, but it never should have happened. F&I needs to be more transparent with customers and clearly explain the products and processes. Even though we had a bad experience in the finance office, we will continue to return to this dealership for sales and service.

Taylor was very considerate and understanding. Once I told her what I was looking at and what I was able to afford she list she got me into an amazing car. She listened to all my concerns and met my expectations to the fullest. She had a great attitude and a wonderful spirit! Thank you so much for my Buick !

Ms. Tayler Karp was outstanding. I came in to the dealership a bit frazzled after my (paid-off) car was declared a total loss by the insurance company. The timing in which I was forced to get a new vehicle could not have been worse. Tayler understood my anxiety and did everything in her power to put my mind at ease. I drove away in a gorgeous new car with a car note that fit my budget. I couldn't have asked for anything more. Tayler Karp was professional and eager to help. She's a wonderful assest to the Spitzer family.