2019 Buick Encore Preferred

We had a good overall experience at Genesis of San Bruno. From test drive to purchase, it was a stress free experience. Hameed Safi was my salesperson and he was very helpful. The only issue I had was that I specifically mentioned wanting a car with a limited slip differential. Prior to purchase, I was told it had limited slip. Turns out it did not. I still bought the car as it had everything else I wanted and was within my budget. The process of trading in my old car was seamless. All in all, I'd recommend Genesis of San Bruno. They have some good people in place and are on the right track. I felt like I was indeed buying a luxury brand, as I've worked in luxury dealerships in the past (BMW, Porsche and Audi dealerships) and know what the experience should be. The dealership itself is large, clean, and had many new vehicles to choose from. It was similar to a BMW purchasing experience, and that's saying a lot. Tim Lofano, who is the GM, was also great to work with. He even followed up after purchase.

I recently had the pleasure of purchasing a vehicle from Genesis, and I must say, Steven Yee made the entire process not only smooth but genuinely enjoyable. From the moment I walked into the dealership, Steven was incredibly welcoming and patient. He took the time to answer all of my questions in detail and stayed an impressive 4 hours after closing on a Friday evening just to ensure everything was perfectly lined up for me to close the deal. His expertise and approachable demeanor greatly assisted me in making an informed decision without feeling pressured. While waiting to sign the paperwork, Steven kept the conversation engaging and informative, which really helped in making the whole experience feel less like a transaction and more like receiving advice from a trusted friend. I would highly recommend Steven Yee at Genesis to anyone looking to have a positive and thorough car buying experience. His commitment to excellent service and his ability to connect with customers is a rare find in the automotive industry. Thank you, Steven, for such a fantastic experience and for going above and beyond to accommodate my schedule!

Genesis of San Bruno showroom has wide selection of vehicles. The staff provided an excellent customer service and I had a remarkable experience in buying my GV60 from this location. I'll definitely recommend Genesis of San Bruno.