2019 Buick Encore Preferred

My husband and I had been shopping for a car, luxury car, finally! Frequently, I was searching Valley Cadillac’s website for inventory and came across a 2020 XT5 with low mileage that I was in the parking lot searching for, but sadly had been sold. John Caruso, sales professional had been in the lot and asked if he could help us, neither of us knew it, but John fell into a sale that day. John brought us inside to check the inventory, since what I originally went for had been sold. There was a whole row of XT5’s! He showed us a model that was in our price point, John didn’t know that detail. He helped us get into a test drive, and boy was I in love with it! While on the test drive, John asked if everything worked out would we be interested in “making a deal”, sure why not?! We had a lease on our current car with 5 mos. left. We told John if he could get us out of our lease, and where we needed to be with our monthly payment, that we were ready to buy. After a little back and forth, John had a deal! He also made arrangements for us to drive it home that day. John helped us obtain our insurance cards and registration and made sure the car was cleaned up for us to drive home. John spent so much time with us making sure we knew how to operate the car, and the little details of the car. The car parks itself, people! This was our first experience with Valley Cadillac and John Caruso and I don’t think it will be our last. I would definitely recommend John and Valley to anyone looking for a luxury car. We’ve had our car 2 weeks and we love it! Thank you, John for all your professional help! Clearly, you love your job and serving the people shopping for vehicles. I never felt pressured or overwhelmed. It was a very much an unintentional buy that day, but I’m not disappointed by it! THANKS VALLEY AND JOHN CARUSO!!

I've been a longstanding customer with Valley for over 10 years, and they have phenomenal leadership and great people who care about customer satisfaction. David is my sales guru, and he is one of a kind. I purchased a Cadillac Lyriq Sport 2; the process was nice and smooth. David made sure everything worked out for me; he is still available if I have any questions and is super knowledgeable about all Cadillacs. You can tell he loves his job and enjoys working with customers. I told him everything I wanted. I am completely satisfied. Even after the purchase, David stays in contact, even if there is a service issue, etc. I dreamt of this Cadillac Lyriq, and David helped my dreams come true! He's a great human being and provides stellar service!!!!!! I told David what I wanted, he made it happen!! I recently added the ceramic coating at Valley, and now my Lyriq is glistening!

From: Eleanor Whitte Picked up my new 2024 Premium Luxury Cadillac XT6 black SUV on 12/5/23. I always go back to Valley Cadillac because of the Excellent customer service and Great buying experience.  They are definitely a  5- Star. I worked with David Desilet and Shawn Brady. They were both great to work with. My salesperson , David Desilet was very communicative and went out of his way to be accommodating and get the right car with the right features I wanted . I always Loved working with David . Note: I have worked with David in the past on my previous purchase . David kept me informed when my new 2024 XT6 was coming in.  He checked constantly. Then when it came in , he got me setup right away.  He answered all questions and is still helping. David is very professional? Smiled the whole time. I think he was even more excited for me than I was. I am very satisfied and happy with the service I got from Valley Cadillac and David. Thank you so very much! I will definitely send people to David  Desilet and Valley Cadillac. Eleanor Whitte