2020 Buick Encore Preferred

I recently had the pleasure of visiting Marshal Mize Ford and I must say, my experience was nothing short of fantastic. From the moment I stepped onto the lot, I was greeted with a level of professionalism and warmth that immediately set a positive tone for my visit. The selection of vehicles at Marshal Mize Ford is impressive, featuring a wide range of models that cater to every possible need and desire. Whether you're in the market for a rugged and reliable truck, a sleek and efficient sedan, or a spacious and comfortable SUV, Marshal Mize Ford has it all. The staff was incredibly knowledgeable about each vehicle, providing detailed information and answers to all my questions, making the decision-making process much easier. What really stood out to me was the dedication of the team to understand my specific needs and preferences. They took the time to listen carefully and recommend the perfect vehicle that matched both my lifestyle and budget. It was clear that customer satisfaction is their top priority, and they went above and beyond to ensure that I was happy with my choice. The finance department deserves a special mention for their exceptional service. They made the financing process straightforward and stress-free, offering transparent information about the different options available to me. Their expertise helped me secure the best possible deal, which was tailored to my financial situation. After-sales service is another area where Marshal Mize Ford excels. They assured me that their commitment to my satisfaction didn't end with the sale. The service department has been equally impressive, providing timely and efficient maintenance that ensures my vehicle remains in top condition. In conclusion, my experience at Marshal Mize Ford was truly remarkable. The combination of a vast selection of vehicles, a customer-centric approach, and outstanding after-sales service makes them a premier destination for anyone looking to purchase a new car. If you're in the market for a vehicle, I highly recommend paying them a visit. You'll be met with an experience that not only meets but exceeds your expectations. Marshal Mize Ford is not just a dealership; it's a place where automotive dreams come true. Don't just take my word for it, visit them and see for yourself!

I’m not the biggest dealership fan. I dont buy cars super often and have always hated the “game” of trying to get the best deal. My experience with this dealership was great. My sells person Sabestian did a great job at showing me the vehicle as well was being transparent about the buying process. The finance office didn’t try to shove extended warranties on me. I felt I was able to make my decision and not feel rushed. I drove from Knoxville to Chattanooga to this dealership because of the fair price and good reviews of this dealership. It was completely worth it. I would recommend this dealership to anyone looking to make a new/used vehicle purchase.

Brought my car in to be diagnosed for A/C system not blowing cold air. Jamie was very transparent and advised it would be several days before they could look at it as there was a list of other clients ahead of me. They were able to look at it an determine it was only a small/quick fix and got me on my way within 24 hours! Much appreciation to the team in service!