2019 Buick Encore Preferred

I had a great car-buying experience at Cutter Mazda Honolulu! It was time for me to replace my Mazda3 Hatchback. The car had served me well, driving from Kaneohe to Kaimuki for work every day. It's why I decided to go with Mazda again. My main criterion was that I needed a car with comparable trunk space. I started looking at the 2024 cars in October 2023. The salesperson, Derin, was patient and helpful and kept me informed throughout the process. Johnny, his manager, was great about checking in with me to see how everything was going. Christmas came early for me in mid-December! My Mazda CX-5 arrived! I am tremendously happy with the color and features included with the car. Steve, the finance manager, helped me complete the paperwork efficiently. He answered any questions I had along the way. I'm happy I found a car with the space I wanted. I feel safe and comfortable, and I enjoy the features included. Absolutely recommend Cutter Mazda Honolulu to people looking to purchase their next car.

The managers at this dealership are excellent. Initially my experience with the sales team wasn't perfect, but when the manager became aware, he took great care of us. In the sale's teams defense, my purchase was challenging since I am an out-of-state purchaser and this is not the typical purchase. In any case, once I got connected with the right manager, the customer service has been great and I have absolutely no complaints. For a local buyer, I believe this would be a very good dealership to work with.

Amazing service at Cutter Mazda of Honolulu! Nohili initially reached out upon making an online inquiry and was very accommodating. I appreciated his thorough follow up especially because it’s difficult to find the time in the day to answer calls and we set an appointment. Our sales rep. Brian took care of us and was very knowledgeable, friendly and patient. We didn’t feel rushed while we took our time examining the interior/ exterior and taking it for test drives. Steve, the finance manager made the transaction seamless and painless. It’s great we didn’t have to go through the typical paperwork you might expect. The entire time we felt welcomed and in more than capable hands with the whole team. Everyone greeted and congratulated us on our new purchase. We’re overall very satisfied not only with the quality of the vehicle, but also super confident that Mazda will be there for us even after the fact. Never considered a Mazda before, but now I don't see us going anywhere else! Thanks Nohili, Brian and Steve of Cutter Mazda of Honolulu!