2015 Buick Encore Convenience

This is place is hands down, one of the best places I have ever experienced in any industry. The people who work here make you feel extremely valued and important to them. They leave no stone unturned when it came to going the extra 10 miles to make sure that all my needs were met and exceeded. I can’t thank them enough. Josh Cheek is worth his weight in gold. He’s a wonderful guy that is super attentive and on the ball when it comes to taking care of his customers. He even grabbed my dishes and took them back to the cafe when I was done. He’s a humble professional who really listens and works hard to get the best possible results. Preston over in the body shop is another one. He took great care of us. Also I have to mention Jeff in financing. This guy makes you feel like you have known him forever and is excellent in going through all the paperwork thoroughly. Ryan is the chef at the cafe and I couldn’t believe how amazing the food was at a dealership of all places. It was an all around unique and incredible experience working with all these people. Great food, people, customer service, and great atmosphere. I don’t know if gets any better than this place.

I had one of the best experiences ever at Gregg Young Chevrolet. My original sales rep was Mike, but he was unable to be there due to a funeral which is perfectly understood. In his stead was Dallas. When I arrived to the lot I was immediately greeted. I was also brought a beverage and before I could sit in the waiting area, my vehicle was parked out and ready for me to test drive. Dallas made sure everything was lined up perfectly for me. He answered all of my questions before I could even ask. After my test drive we started the paperwork and from there Dallas got us some lunch. Before we could finish eating all of the paperwork was done and all we needed to do was sign and drive off the lot. This experience was quick and seamless because of Dallas and the amazing Finance team.

I've had bad experiences with Woodhouse since it bought out Huber. A friend recommended Gregg Young and I had a great experience with you--your technicians were friendly and informative, and the cafe was a great place to wait and get some work done, too. I appreciate the care you provide to the customer. I never felt like just one more appointment you had to check off on your day. Thank you!