2019 Buick Encore Essence

So, I needed rear brakes and recommended maintenance, front wipers and air filters replaced. I went to All Star Volvo on Coursey. I had no appointment but they took my car in, told me two ppl were ahead of me and that it’d be about 2 hrs and asked if I needed a ride home to which I replied yes. Liberty, a very nice young lady who was patient with my questions and very helpful, gave me her card pointing to a phone number on it stating that the number went directly to her phone. Within minutes, I was on my way home. Had a lovely conversation with the driver, Hollis, a very nice gentleman. I got a text message from Liberty when I got home saying if I had any questions, please contact her. Approximately 2 hours later I got a call saying my car was ready, the total due and asking if I needed a pick up, which I did. Hollis picked me up a few minutes later and you know they had washed my car and vacuumed the interior. I felt like a queen, valued and well served. That is a great feeling. ??????

If you’re in the market for a new vehicle and looking for someone who is professional, dedicated, and truly committed to meeting the needs of his customers, I highly recommend Dallas Fort at All Star Volvo. I’ve had the pleasure of working with Dallas for the past eight years, and I can confidently say he’s been the driving force behind my continued loyalty to All Star Volvo. On October 3, 2025, Dallas helped secure the deal on my 7th vehicle, and I couldn’t be happier! Thank you, Dallas, for your genuine spirit and unwavering commitment to exceptional customer service!

If you’re looking to get into some new wheels, this is definitely the place to go. Not only did they have a variety of options to choose from but the absolute best customer service I’ve ever experienced in a while had me ready to give them all of my money lol. Dustin (uncle dusty to my daughter now ????) was very patient, honest, and just down right caring when it came to my experience. And the money man, Mr. Brian, didn’t stop until he found the best rates available. The supervisor (can’t remember his name atm) was very considerate and allowed for Dustin to work a better deal out after we had to return the initial purchase due to a few issues. The entire process was amazing. I’ll definitely be back to purchase my next vehicle.