2019 Buick Encore Preferred AWD

My car buying experience was excellent from start to finish. I worked with Matt Bouchard and he was helpful and thorough without being pushy. It took me a long time to purchase the car because I was waiting on the sale of our condominium, which took way longer than expected. Matt understood and kept in touch with me without over-communicating. We worked together on negotiating the ins and outs of the state and federal rebates for electric vehicles. I purchased a Chevy Bolt EUV and was able to get a substantial discount due to Matt's diligence in making sure all the criteria were met for the rebates. Matt was able to locate a vehicle for me that met my extensive list of requirements, and in the end, I drove home the perfect car.

While traveling our less than one year old truck was making loud grinding noise. We pulled into Scranton Chevrolet without an appointment. They inspected our car and identified the issue which required a part that they had to obtain from another dealer. It was a complicated repair and we ended up being there for approximately 6 hours. They kept us informed throughout and were courteous and professional. The truck was repaired under warranty with no charge. Special shout out to Meghan who could not have been more pleasant!

Jay Freeman at Scranton Chevrolet was awesome. He got me in and out with no bullsh!t. If you want to sell your car, get the best deal and a quick check I highly recommend!!