2019 Buick Encore Preferred AWD

The sales experience was awesome. I went to a number of different dealerships in my search for a new vehicle and Patrick outshined every other dealership I spoke with. If you’re considering Patrick Subaru make sure you drop in for a visit. Its well worth it. I felt zero pressure from Mike when i was exploring my options. He was knowledgeable and truly sincere in wanting to help me find the best car for me and my family. And the finance process was a breeze. Dave was honest and great to work with. And all the staff I encountered were very helpful and polished. These things make a difference folks. Go to Patrick Subaru. You’ll be in good hands.

Called the Service department, spoke with a representative and asked her if I could come by to have a rear windshield wiper changed under warranty, she said come in and they’ll put it on. Got there, there was a back up to the service entrance, apparently there was a truck blocking the exit! Once cleared I got in, the gentleman there was told what I was there for, went to parts department, got the wiper, changed it and actually apologized for the wait! I’m not surprised, everyone at Patrick Subaru is always professional, polite and knowledgeable!

I have been leasing cars from Patrick Subaru for many years. Recently I had a new lease complimentary (free!) service visit where they rotated my tires and adjusted the pressure, changed the oil and the filter, topped off the fluids and performed a multi point inspection. They even gave me a coupon for a free local car wash as I was leaving. I interacted with a receptionist named Mary who was super pleasant and very helpful. Customer service, as well as a quality product, is the reason I continue to go back year after year!