2020 Buick Encore Preferred AWD

I had an amazing experience at Graft Chevrolet in the pre-owned vehicle sales department. For my first experience buying a vehicle off the lot, it went very well. I worked with the salesman Jeff, who was an amazing person and very helpful. He helped with all the questions I had and was there to keep conversation while we waited. I went on the weekend and they only had one finance guy so there was a long wait time; however, everyone was very kind and friendly. I had some troubles finding a few things but the manager Adam helped me find what they needed to keep the process moving. Once I was done with the first process I was able to work with the finance guy, Cordal. He was very friendly and explained everything well. Even though I was there past closing time Jeff, Adam, and Cordal were all there until the end. Overall, I loved the pre-owned vehicle sales department staff they were all helpful, kind, and friendly. I would suggest if you’re looking for a vehicle to check them out.

Audy, Cordal, and Adam were great! Very professional, personable, and empathetic to my needs and what I was hoping for out of a vehicle. The process was simple and took about an hour and a half total. They were willing to work on the fly with my schedule (had to leave and come back). This was my only experience buying from a dealership. If I have the need for another vehicle in the future, I plan to check here first. They were honest with what they could offer and quick and clear to let me know my options. The facility is clean, well organized, and the other employees were all friendly and professional as far as I could tell.

Lizzie went above and beyond to help find me what I was looking for. Very helpful, thoughtful, and caring She showed me what every button was used for,helped me set up unstar, ECT. Very pleased with her.highly recommended! I love my 2023 Trailblazer LT!