2022 Buick Encore Preferred AWD

Shane, It was so great to meet you. You made car buying what it should be. Easy and bearable. I’m not returning to my old dealership after dealing with you. My daughter will come to you in December and we will be back for our next leases. I shouldn’t have to beg for a long time loyalty discount especially when you've leased over 10 cars personally or through my business. I’m not a rich man and every dollar counts. I appreciate you appreciating us. I treat people I do business with like family, and we felt you did the same. Thanks again.

This was my third Chevrolet Traverse purchase and my second purchase at Bob Johnson. I had been to two other Chevrolet dealerships in our area and had really terrible customer service so I drove the extra 30 minutes to Bob Johnson and I'm glad I did. The dealership and salesman, Doug Curry, went above and beyond to make sure the transaction went smoothly. Doug was attentive and transparent - two qualities that are important when making such a large purchase. They prioritized high quality customer service at every opportunity. There were a few hiccups in finalizing the financial paperwork that could've potentially ruined the excitement of buying a brand new car, but the managers, Kevin and Anthony, worked with both Doug and me to make sure I left feeling comfortable. Those final details were addressed the next morning via phone. I cannot say enough about the customer service at this location. I will absolutely be back!

Very easy to work with. Tried hard to meet all my wants and expectations. Very smooth transition from one truck into my new truck.