2022 Buick Encore Preferred AWD

Joe was amazing! From day 1, he was nothing but helpful and full of information. He tied everything together from beginning to end. Moe helped me with my test drive. He was a whole vibe. Elyse helped me with my buyer’s order. She was very friendly and concise. & Carl filled my tank up. He felt like home. The whole experience was so smooth. I’d definitely come back. Thanks y’all ????????

A Professional and Attentive Listener - Ask for OLA at Auto Gallery in Duluth, GA Rating: ????? I recently had the pleasure of working with Ola, a salesperson at Auto Gallery in Duluth, GA, and I must say that his professionalism and attentive listening skills were truly exceptional. Ola's ability to understand and address all of my concerns and doubts transformed what could have been a stressful experience into a smooth and satisfactory one. From the moment I met Ola, it was evident that he valued effective communication and customer satisfaction. He greeted me with a warm and friendly demeanor, immediately putting me at ease. Throughout our interactions, Ola demonstrated an active listening approach that made me feel heard and understood. One of the things that stood out about Ola was his ability to transform my doubts into viable solutions. He took the time to patiently listen to my concerns and questions, ensuring that he had a comprehensive understanding of what I was looking for in a vehicle. Ola's extensive knowledge of the inventory at Auto Gallery allowed him to provide detailed and thoughtful responses to each of my inquiries, putting my mind at ease. Ola's professionalism and dedication to finding the right solution for me were truly commendable. He didn't simply try to sell me any car; instead, he genuinely cared about helping me find the perfect fit for my needs. Ola's expertise in the automotive industry was evident as he guided me through the various options available, highlighting the features and benefits of each vehicle that aligned with my requirements. What impressed me the most was Ola's commitment to ensuring my complete satisfaction. He was patient and understanding throughout the decision-making process, providing me with all the necessary information and resources to make an informed choice. Ola's ability to address any concerns I had, no matter how small, was a testament to his customer-focused approach. I highly recommend Ola at Auto Gallery in Duluth, GA, to anyone seeking a professional and attentive car salesman. His ability to actively listen and transform doubts into solutions sets him apart from others in the industry. Thanks to Ola's expertise and dedication, I was able to find the perfect vehicle with confidence and ease.

I purchased my Lexus here in Oct 2022. Lovely car. The Asian guy (can't remember his name) told me that I had 5 oil changes to go with my purchase. Turns out that there was no such thing captured in the purchase document. I was mad! Thankfully a nice lady (Elise) had to honor the Promise to have my car oil changes even though she was not here at the time I purchased the Vehicle. I am giving a 5* because I love the quality of the car and now had to deal with Elise who is more transparent in her dealings. I will consider purchasing from here again just because of the way Elise fixed the situation and to be honest, they have good cars!