2019 Buick Encore Essence AWD

Overall experience was great with my salesman Michael. He was great to work with and transparent through out the whole process and keep me updated in timely manner. Everything went so well until I was handed over to finance team for payment. Tom rushed me to get all the forms signed and did not explain fine details and I found out there was a miscalculation on sales tax which I tried to address the issue but given unclear explanation and still has not call me back after leaving voice mail I would give full five star if it wasn't for the last piece that got me disappointed.

This is my second purchase from this dealership, and my first purchase from IG Burton. The overall purchase experience was transparent, easy and hassle free. The sales team were very helpful and nice to do business with. The above and beyond service department is another reason why I chose to stay with this dealership.

I have bought many cars over my life (20+). This was the BEST (#1) buyer experience I have had. I say that because, Larry Metzler is an exceptional salesman. I experienced zero pressure from the time I contacted Larry (via Auto Trader), in the beginning. Larry met me on a Sunday when the dealership was closed to get something done. Larry even picked me up from the airport, bright and early on a Saturday. Larry is an exceptional representative of the IG Burton brand! I wouldn't hesitate to purchase another vehicle from Larry or the IG Burton dealership. Thanks Larry