2022 Buick Encore GX Select AWD

Aden welcomed me upon arrival, took my key, and clearly explained what their plan was regarding front brake repair, which included the "what-if" scenario if rotors required replacement. He said the service would take about 2-hours and gave me his best estimate regarding price. He made sure to inform me I was receiving a 10% senior discount today. About an hour later, he let me know the rotors were able to be turned; therefore, they didn't need replacing. He said the tech was one of their best, and was doing an A+ job. A little less than two-hours into the repair, he informed me the job was completed. The tech took the car for a test drive, and said everything checked out great. The bill was slightly lower than I expected, so that was also a nice surprise. Aden, including the tech's stellar work, made this experience exceptional. There was a 1989 Corvette in the showroom that was fun to check-out during the wait, and helped pass the time. Aden is very customer-oriented, an outstanding communicator, provides clear expectations, and goes the extra mile to exceed them. He is a pleasure doing business with. I look forward to returning because of the high-quality work and fantastic Customer Service. Great job!

This is the fourth time I’ve purchased a new car, my first at Tacoma Nissan, and by far the best experience! Everyone was personable, knowledgeable, and truly seemed to car that my needs were taken care of. I plan to continue to do business here as well as recommend them to others.

My wife and I went in there and met the sales rep Oscar. He was so fabulous. Really made the car buying experience very pleasant. Not the typical “whats it gonna take for you to walk out of here with a car” attitude. Felt like he was truly invested in providing us what we needed. Highly recommend!