2023 Buick Encore GX Select AWD

Brandon, Mike and everyone at Jim Ellis goes above and beyond to ensure I am treated with courtesy and that my service is completed quickly. They provide comfortable accommodations to work remotely while waiting on basic service, and provide me rides when needed. I truly appreciate having this team to provide me reliable service and access to good inventory of vehicles. Very kind staff they treat you like family. The new Hummers are amazing! Check them out! Five stars for years and years. Sign up for Cadillac GM rewards and offers to save.

This service center has improved so much over the past 2 years since buying my 2022.5 GMC Sierra. The first couple of visits wanting warranty work done on a brand new truck were like pulling teeth. Shortly after, I returned out of convenience only and met Brandon. He was new and explained thoroughly that he was going to address every concern. I will definitely continue going back here to pay for service and will eventually buy my wife a Yukon from Jim Ellis if this excellent service continues. They seem to actually be living out “ at Jim Ellis you can always the best” now.

Probably the best & quickest service I've ever received on a vehicle. Since the service department @Jim Ellis Chevy was backed up, they had me go to their Buick GMC place next door. I was initially told it could take up to 48 hours for them to even see my truck, but then the next morning I got an Email with a video thoroughly explaining what was needed to fix my 'check engine' light notification. And just a few hours later, I got a call from Ted saying everything was done [and since it was still under warranty, at no co$t to me]. No hassle, no fuss - just flat-out excellent service by the pros over at Jim Ellis Buick GMC. Like a good doctor, I hope I do not have to see them anytime soon, but if so, I will know I'm in the best of hands. Thanks again...