2020 Buick Encore GX Select AWD

What a fantastic experience! Car buying can be nerve wracking when you’re getting ready to spend that kind of money. Matt and Jessica had my mind at ease the entire time. The process was painless and everyone at the dealership was warm and welcoming. You could tell they all really loved working with each other, it was a positive environment and that showed through every interaction I had. I even had a follow up email from another associate Danielle after my purchase saying she was sorry she missed me. TRULY an outstanding team there. And the car! I love my Eclipse. While not brand new, it was as clean as a new car, and well maintained. Whomever worked on it clearly takes pride in their work and it runs beautifully. The price was also fantastic. I had scoured the internet prior to this and I don’t think I could have found better. Thanks again to the Team at Jim Shorkey! I will forever recommend this place to buy a car, you guys rock. ??????????

The team at Jim Shorkey far exceeded my expectations as a dealership. We had spoken to Jake a few times over a few weeks prior to going in. When we arrived he already had a car ready for us to look at that hit all the criteria we explained that we were looking for. He had a very happy, and easy going personality that never made it feel like we were being "sold" a car but more like we were in the drivers seat and he was there to make sure that we got what we wanted, which is unlike any other dealership we looked at. He listened to our wants and needs, then made suggestions and asked appropriate check questions to make sure he understood and confirmed that we knew he was only making them based on what we said, rather than what he was trying to sell, which made us feel extremely at ease and comfortable! Ian was extremely polite and presented us with finance options and made sure that those options were within the parameters of what we were comfortable with. Jessica was also very personable and presented us with plans and options in a way that also made my wife and I feel comfortable enough to add on the one we felt worked best for us. The overall car buying experience was like none we ever had before. The team broke down the walls of a typical car buying experience in all the right ways! My wife and I have told everyone about this experience already, and I hope more people are smart enough and lucky enough to at least make a visit to the dealership when considering a new vehicle!

Tagged along with my brother and his wife to help decide on a vehicle and ended up in one myself. I was hesitant at first due to my car being so close to pay-off, but the model I wanted just so happen to be here and I couldn’t pass up the deal my car dealer associate Bruce Pittman was throwing my way. Bruce was very transparent, professional, and kind during the entire process. Even after I left the lot, I noticed there was a little bit of an alignment issue and Bruce had me back up there correcting it with no hassle less than two weeks in. Also, a shout out to Wade in the service department for getting me in on such short notice and offering that peace of mind. Jim Shorkey customer for life and can’t say that about most places. Thank you Jim Shorkey Team!