2023 Buick Encore GX Essence

We couldn’t have been more pleased with our new vehicle purchase. Jeremiah and Kaleb were great to work with and were very accommodating to our needs and wants. We drove away feeling that we had made a great purchase and absolutely love our new Equinox. Also, from past experience we know their service department is outstanding.

Vehicle has been there 4 days, had to call them to even find out if they looked at it, told me the problem, great, 3 days later, still no contact back about the status tho I asked to be given daily updates for planning purposes. Hard to continue to go here with such a lack of communication. Update: They were able to reach out and correct the communication problem. Diane is wonderful to work with and highly recommend asking for her by name.

Very quick and understood what I needed and wanted. Liked that they went above and beyond to look at all incentives that I was eligible for and didn’t try to push at all. Came to dealership and gas chose a vehicle and paperwork completed within 3 hrs. Loved that! In the past spent most of the day dealing on a vehicle at another place. Thank you Jerry Roling for your excellent customer service.