2020 Buick Encore GX Essence AWD

I was in town from Missouri with only 1 day to find and buy a car for my daughter. We looked at a couple cars that we saved from an internet search, but they were not what we were looking for. We searched online for used car sales near Madison. That how we found Zimbrick. We called to check their available inventory. Kevin Havey helped us over the phone. He let us know he had 3 cars within our search. We told Kevin we would be there right away. Knowing we were coming to see the cars, Kevin started getting the cars rounded up, even washing 1 of them in anticipation for our arrival. Upon arrival, we met Kevin. He was very friendly and extremely prepared. He took us to the 1st car. The car was nice and clean, and exactly what my daughter was hoping for. Before going on a test drive, Kevin explained all the features of the car and how everything worked. Afterwards we went on a test drive. Kevin came along on the test drive. He was very knowledgeable about the Kia Sorento. Once we were back to the dealership he showed us another car, but my daughter was already sold on the Kia. We went inside to negotiate the purchase. Kevin was great!. After we did our paperwork, Conrad Keddie finished up with the financing. He was great too!! While waiting for the financing to get completed, Kevin shined the tires on the Kia, moved it to a sunny spot on the lot, put a BIG red bow on the car and took pictures of my daughter next to her "new" Kia. That made her so happy! The paperwork process was very smooth, the dealership was very nice, the employees were very professional and they had a nice selection of cars to choose from. The day was saved by Zimbrick, Kevin Havey and Conrad Keddie...Thank you I would highly recommend Zimbrick, and of course Kevin and Conrad. Connie & Ashley

When I came to Zimbrick a sales person put on a coat and came out in the rain after seeing me drive the lot to help me. Wasn't pushy, didn't treat me rudely and got me into three different test drives, I almost drove away in a Nissan Altima but my wife wanted to think about it more, had she been sure of that one being the vehicle she wanted it would have come home with us. To be honest it was one of the best used car dealership experiences I've ever had and will be looking to come and check the inventory again this weekend. I had visited Stark auto first only to be disgusted at the GM and his attitude towards me looking spend $10,000 on a vehicle.

Vito was awesome!!! Very helpful and friendly. Not at all pushy. He was happy to let us leave with information on a car we found and shop around... quickly finding out we had found the best deal. He knew i did a lot of driving for work noticed last minute the car we picked out originally didn't have 4 wheel drive, something he assumed we would want. He found another model that was priced slighy above and was able to match the price of the first car we found! I would highly recommend him and Zimbrick!!!!