They do amazing work! They match paint perfectly and spray clear seamlessly. They even did a quick spray down of my mats, washed the inside of the windshield and washed all the cat prints off the outside of my windshield ???? That being said, If you want to know what’s actually going on with your vehicle, talk to the lady who does the payments and paperwork, not the guys in the shop. They told us my stepdaughter’s car was back in paint, when really they were still waiting on parts. It’s only been there a few days, so not a big deal, it’s just nice to know where they truly are in the process.

Excellent, amazing customer service from start to finish of purchasing my new Yukon. Above and beyond knowledgeable, helpful and friendly. If you need a new or used vehicle, choose Chase at Shepherd’s.

The service team level-upped on this routine service. They have been great, but something was different this time. The service team greeted me with smiles during drop-off and offered a car wash. At pick-up, everything was ready; my car was actually parked up front (usually, I have to dig through the back lot for it). The morale was high; every employee was happy and genuine. I felt they were all happy and enjoying the day. It makes a big difference. Thank you for passing along your energy and making my day great as well.

Gavin was super friendly and very responsive. We live over 4 hours from the dealership, so we wanted to be sure we liked the van before making the trek. Gavin sent pictures and videos. It was quick and painless. No complaints!

We brought in a Suburban with exterior body damage and a messy interior that needed cleaning because we hadn't gotten to it in awhile... and we got back what looked like a new vehicle. Couldn't tell there had ever been any damage... and the car interior looked great! Many pleasant surprises.