2021 Genesis GV80 3.5T Advanced+ AWD

I recently had my vehicle serviced at Mercedes Benz of El Paso, and I couldn't be more satisfied with the experience. My service representative, Roger, ensured that all the service was performed in a timely manner and with the utmost respect. The staff was professional, and the quality of the work was exceptional. I highly recommend Mercedes Benz of El Paso for their outstanding service and commitment to customer satisfaction. I previously had a BMW and the service department needs some work. Customer service is why I switched to a Mercedes. Thank you, Roger, for making the process smooth.

We purchased a sprinter 2500 and our sales man :Hector Pereira @ Mercedes-Benz of El Paso was super friendly, honest and knowledgeable. Go ask for Hector for your Next vehicle purchase. Very up beat guy, makes you feel like family. The finance guy Frank Flores was great at the Finance part of it and worked a great deal to make the deal happen. Thank you guys!

It felt amazing to call to setup an appointment on Monday for an oil change and be told they could see me Wednesday. I was used to very set up for 3 months after. Then, also amazing to actually get my car back on the same day as well. Also used to leaving it for a few days for a basic oil change. Great turnaround.