2016 Nissan Rogue S AWD

I was due for an oil, filter and lube service. I had received a call from the Service Manager letting me know that I could purchase just a one time service charge for this or they had a special if you purchased 4 of this service you received a discount. Also along with your oil, filter and lube you get your car washed. Since I first moved here 3 years ago, I have been bringing my car to Team Nissan. The service, maintenance and people have always been wonderful. They go over everything that has been done to your car. If you have any questions they are always very helpful. At Team Nissan they have your best interests first. It’s a pleasure doing business with them.

Wanted to take a moment to rave about the great customer service I had received by purchasing a 2023 Nissan Pathfinder Rock creek back in February. ( been busy with work) After searching throughout California on line I was able to locate the Pathfinder on the Team Nissan website. After putting in the request I was called 10 minutes later by a salesperson named Tina. She was amazing and took the time to listen to my needs rather than forcing me in to a deal. I was very to the point and told her my trade in value, the amount I wanted to finance and my monthly payment. I really didn't have much hope as my credit wasn't the best but Tina pushed the finance department to make a deal. The next morning I received a call and she said come get your Pathfinder. I was excited but couldn't get away from work, she offered to drive up to Santa Barbara, do a swap with my trade in and hand over the keys. I declined the offer and drove down the next day. As I arrived she met me in the lobby offering a cold drink and handed me off to the finance department, to my amazement I was in finance for 20 minutes. No pressure on extended warranties or accessories I didn't need. I was then turned over to Tina and she would not let me leave until I felt comfortable with all the bells and whistles. She was amazing. She is definitely an asset to Team Nissan. To continue a little more kudos, I traveled across the United States for my daughters birthday/ road trip from California to New York to Colorado and back through California. The vehicle performed amazing through the hot Arizona weather to the hail storm in Colorado. I actually had to do a second oil change in Ohio. Also great service at that Nissan dealership. When I returned back to California and driving around another month I was given a call by my service advisor Christina that it was time for an oil change and tire rotation. Service was quick and Christina made sure I was happy with the service. Tina was also working that day and followed up with me about my satisfaction with Nissan. It felt good to have so many people make sure your satisfaction is number one. I highly recommend Team Nissan.

Team Nissan of Oxnard, CA was outstanding. They were very informative and thorough. They answered all my questions and even cleaned my car before returning it. Customer service was prompt and professional. The text updates were timely and they would respond back almost immediately. A huge shout out to Brain Fox for the outstanding customer service and to the whole team for excellent service! I refuse to go anywhere else to service my Nissan.